State Farm® Insurance Agent Brad Sutter
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kenneth Holz
September 17, 2024
5
out of
5
rating by Kenneth Holz
"Excellent service. Phone answered promptly. Mila was very knowledgeable and efficient. Prices were very competitive. Very positive experience overall"
We responded:
"Hi Kenneth, Thank you for your nice words. Mila does an excellent job and along with my great staff, I want to make sure that you are taken care of in a prompt manner. Anything you ever need, please feel free to let us know. Brad Sutter"
JC Kwon
September 16, 2024
5
out of
5
rating by JC Kwon
"Professional knowledge and quick processing."
We responded:
"Hi JC, Thanks you so much for being with our Office. We take great pride in giving knowledge and professional advice to take care of your exact needs. Please feel free to call on us when you have a question or need. Brad Sutter"
Keir Paschal
September 13, 2024
5
out of
5
rating by Keir Paschal
"Working with Grazyna Petersen was wonderful she made it so easy."
We responded:
"Hi Keir, Thanks so much for being with our office. Also, thank you for the kind words about Grace. Grace really and truly cares about our wonderful policyholders and it shows. Anything you need, please feel free to let us know and we'll get you taken care of. Brad Sutter"
Vaughn Costello
August 30, 2024
5
out of
5
rating by Vaughn Costello
"I am an out of state agent, and needed assistance for a client in the Chicago area. Marc was able to promptly assist with our clients needs with an affordable, and well covered policy."
We responded:
"Hi Vaughn, thanks so much for the nice words. Marc does a great job and we want to make sure the policyholders that you have moving into the Chicagoland and Northwest Suburban Chicago area find an Agency that cares as much as you do. Thanks so much! Brad Sutter"
Sandy Vallejo
August 29, 2024
5
out of
5
rating by Sandy Vallejo
"We came in for a quote and met with Grace. Her knowledge and professionalism made us decide to transfer our coverage to State Farm immediately!! Grace is awesome!! Thank you!"
We responded:
"Hi Sandy, Thank you so much for insuring with our office. Grace does a great job of taking care of our valued policyholders in auto insurance, home insurance, life insurance and renters/condo insurance. Anything you need, please always feel free to reach out to us. Brad Sutter"
Dan
August 16, 2024
5
out of
5
rating by Dan
"Milas is helping us for many years with any questions and requests. Always prompt reply and best service."
We responded:
"Hi Dan, thanks so much for the kind words. I am very fortunate to have Mila in my office. She is always prompt and knowledgeable to our valued insureds. I am so happy to have you in my office and please know that if you ever need anything from myself or Mila, please always feel free to call. Brad Sutter"
Kay Nasan
August 14, 2024
5
out of
5
rating by Kay Nasan
"Dealing with this agent was one of my best experiences with insurance companies so far. Brad and his team definitely work with us the customer satisfaction in their mind. I got the best rate on the market so far with them on my family car insurance coverage. Couldn’t ask for better service and communication !!!! Thumbs up !"
We responded:
"Hi Kay, So good to hear from you. I've been a State Farm Agent for 39 years and in that entire time, I've tried my best to do the best for my policyholders. I really appreciate your comments and promise to always be here for whatever need you might have. Brad Sutter"
Ula Bizon
August 13, 2024
5
out of
5
rating by Ula Bizon
"We have been with State Farm for over 20 years, all thanks to the staff at Brad Sutters office, specifically Grace P. She is always willing to help, provide advice, directs to the right department and returns phone calls promptly. Grace and few more staff members are also bilingual in Polish which helps my husband when he has questions, he doesn’t have to wait for me to translate. I do and always will recommend this office based on our long relationship and experience with staff. We thank you for all you do!"
We responded:
"Hi Ula, thank you for the kinds comments about our office and Grace. Grace gives 100% to our Policyholders in getting just the right amount of coverages needed for auto insurance, home insurance, renters and condo insurance, Life Insurance and Disability Insurance. I promise that my office will always be there for whatever question or need you may have. Thanks so much for being with State Farm and with our office. Brad Sutter"
Damian B
August 13, 2024
5
out of
5
rating by Damian B
"Amazing and fast service, very friendly and thoughtful."
We responded:
"Hi Damian, Thanks for your comments. Anytime you need anything, please always let us know and we'll be on top of it. Thanks for being with our offices...Brad Sutter"
Anna Rutkowski
August 13, 2024
5
out of
5
rating by Anna Rutkowski
"I came across this Agency in my search for a new insurance company after my rates have gone up tremendously with another company. I worked with Grace and she has been very patient, kind and professional through this whole process. I highly recommend contacting her if anyone is looking for a quote or to change insurance company!!"
We responded:
"Hi Anna, thank you so much for being with our office. Grace does a great job and wants to make sure she takes care of our policyholders to the best of her ability. State Farm's rates for Auto Insurance, Home Insurance, Renters Insurance and Life Insurance are very good. Anything you ever need, please don't hesitate to call on us. Brad Sutter"
Alex Rusin
August 13, 2024
5
out of
5
rating by Alex Rusin
"I switched my insurance provider to State Farm and I am happy I did. Very competitive rates for my bundle package. Service is also great, shout out to Mila for knowledgable and time responses"
We responded:
"Hi Alex, I am so happy you are with our office now. The bundling discount you get with State Farm for having auto insurance and Home/renters/condo insurance is huge and something we try to let our insureds know all the time. Anything you ever need, please always feel free to call on us. Brad Sutter"
Danny Newland
August 8, 2024
5
out of
5
rating by Danny Newland
"I have had the pleasure of receiving outstanding customer service from this particular agency and branch of State Farm. Mila, in particular, has consistently exceeded my expectations as an agent. Whether it was setting up one of my many policies or connecting me with partners in different locations across the USA, State Farm has proven to be both cost-efficient and excellent in service. Mila’s dedication and support have made all the difference, making my experience with State Farm truly exceptional."
We responded:
"Hi Danny, Great to hear from you. I agree that Mila always goes above and beyond to make a sure our valued Policyholders are taken care of and covered to the level that is appropriate. Anything you ever need, please feel free to call. Brad Sutter"
Sue Jain
July 22, 2024
5
out of
5
rating by Sue Jain
"very nice and quick service"
We responded:
"Hi Sue, so happy that you are with our office. Thank you for the nice remarks. If you ever need anything, please feel free to let us know. Brad Sutter"
Kurt Lundstedt
July 19, 2024
5
out of
5
rating by Kurt Lundstedt
"Switched back to State Farm and saved some money. Mila was very responsive and took care of everything."
We responded:
"Hi Kurt, Welcome back!! Many times other companies try to undercut State Farm's price only to raise them much higher after a renewal or two. I promise we'll always do everything we can to keep your rates as low as possible and give you the best and most professional service and advice for your auto insurance, home insurance, life insurance. Thanks again and I sure am glad you're with our office. Brad Sutter"
Joleen Day
July 14, 2024
4
out of
5
rating by Joleen Day
"Brad Sutter’s staff are always pleasant and very helpful."
We responded:
"Hi Joleen, Thank you for the nice comments. We always want to be pleasant, helpful and knowledgeable in order to help you with your insurance. Anytime you need anything, please feel free to reach out to us. Brad Sutter"
Elisabeth Potter Dunne
July 11, 2024
5
out of
5
rating by Elisabeth Potter Dunne
"Mila was amazing! Thorough, patient, knowledgable. Highly recommend."
We responded:
"Hi Elisabeth, thank you for the kind words about Mila. You are exactly right, she is very patient when meeting with our valued policyholders. Please always feel that you can call, text, email or come in and talk to myself, Mila or any of my wonderful staff to take care of you questions and needs. Brad Sutter"
mayda ambriz
June 23, 2024
5
out of
5
rating by mayda ambriz
"Thanks for service and people you have . And Mila, she is a kind person and very good worker."
We responded:
"Thank you for the review Mayda. I agree, Mila is very kind and instructive when it comes to Auto Insurance, Home and Renters Insurance, Life Insurance and others. No question is ever dumb to ask and all she and we ever want to do is to get the right coverage for the right price for you. Thank you so much for being with our office. Brad Sutter"
Ronnie Alesia
June 21, 2024
5
out of
5
rating by Ronnie Alesia
"These guys are great. Any and all questions you have, they will help you with, and or have the answers you need. I've never had a bad experience, in over 5 years of being a customer."
Jessica Torres
June 18, 2024
5
out of
5
rating by Jessica Torres
"Muy satisfecha con la atencion al cliente, desde el inicio me ayudaron amablemente a comunicarme con alguien que hablara español, y la Señorita Mila muy amable abordo mis dudas de manera muy profesional, paciente y amable. Me hicieron sentir muy cómoda muy recomendado."
We responded:
"Muchas gracias Jessica por ser un cliente con Nosotros. Brad"
Jan Plettau
June 18, 2024
5
out of
5
rating by Jan Plettau
"Mila made my move from Illinois to Indiana the smoothest and best way possible. If I could give her 10 stars, I would. Way to go Mila!"
We responded:
"Hi Jan, so happy that you're with our office. Many many years ago I made the move from Indiana to Illinois. Please always feel free to contact us with any questions or concerns that you have. We want to do a great job for you. Brad Sutter"
Manisha Roy Roy
June 13, 2024
5
out of
5
rating by Manisha Roy Roy
"The process with the staff is very smooth and hassle free. Especially Mila Callado, she is very patient and professional at her work and she’s helped me throughout the process. Definitely recommend."
We responded:
"Hi Manisha, So happy that you are with our office. We want to take great care of you in your insurance needs. Please always feel free to call us with any questions you have. Brad Sutter"
Nohora Chacon
March 6, 2024
5
out of
5
rating by Nohora Chacon
"Excellent service and good prices"
We responded:
"Hi Nohora, I am thrilled you are with our office. We love taking care of our valued policyholders in the Northwest Suburban area for auto insurance, home insurance, life insurance. Anything you need from us, please let us know. Brad Sutter"
Paul T
February 20, 2024
5
out of
5
rating by Paul T
"Brad and his team are fantastic. I requested a quote hoping to save on my home and auto policies and within 15-20 min I had quotes (better coverage) that will save me a lot of money. Mila explained everything clearly and made the process of switching easy and stress free. I highly recommend reaching out for a quote. It is fast and easy."
We responded:
"Hi Paul, Thank you for the response. When it comes to quoting for Auto Insurance, Home Insurance, Renters Insurance and Condo Insurance, we love to jump on them to get them to you quickly. We love to save you money but more importantly want to get you the correct Insurance Coverage for your needs. We want to make sure our neighbors in Hoffman Estates, South Barrington, Inverness, Barrington, Lake Zurich and the surrounding Northwestern Suburbs are well taken care of. Thanks again and so happy you're with our office. Brad Sutter"
Valerie DeVost
January 23, 2024
1
out of
5
rating by Valerie DeVost
"They have the worst customer service I’ve ever experienced! Unknowledgeable when it comes to insurance! Big mistake to have him as my agent!"
Bob Vilsoet
November 22, 2023
5
out of
5
rating by Bob Vilsoet
"State Farm isn't the cheapest insurance. But I will say this State Farm location provides GREAT service for my house and 3 cars. This time Gracie gets a nice shout out. Thank you!!!! I did have to file a claim after all these years. It went well. I hope my rates don't rise."
We responded:
"Hi Bill, Thank you for your kind words and thank you for being with my office and State Farm for so many years. The funny thing is people perceive State Farm costing more because it is a quality company and you get what you pay for. Interesting fact is that State Farm has grown more in Auto Insurance policyholders in the last three years than they did in the last 19 years combined. We are very competitive in these trying times and I promise we give the same good service. to everyone. Whether it be auto insurance, home/renters or condo insurance, Life Insurance or if you are in need of Disability Insurance, we have great policies to help our valued policyholders. Whatever yo need, please feel free to call on us and we'll get you taken care of. Brad Sutter"